DISCLAIMER AND PRIVACY POLICY
Coventrion is an artificial intelligence system. Its outputs may be incorrect, incomplete, misleading, or unsuitable for your use case. You are responsible for verifying all outputs before relying on them. www.coventrion.com accepts no responsibility for Coventrion AI-generated outputs.
LIMITATION OF LIABILITY
In no event shall the owners of this website be liable for any damages of any kind, including, but not limited to, loss of use or loss of data arising out of or in any way connected with the use of this website and/or the use of Coventrion
PRIVACY POLICY
By using this website, you agree to the collection and use of information in accordance with this policy. Your privacy is important to us. This privacy policy outlines the types of personal information we collect, how it is used, and how we protect it
LOG DATA
We collect information that your browser sends whenever you visit our website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics
COOKIES
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of this website. We use cookies for the following purpose: to keep track of whether you have pressed the "OK" button on the cookie disclaimer, so we don't bother you with the notification if you have.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this website. You are advised to review this privacy policy periodically for any changes. This Privacy Policy was last updated on 22th May 2026
DATA PROTECTION
We implement advanced security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and you acknowledge the inherent risks associated with online data transmission
COPYRIGHT NOTICE
All content on this website, including but not limited to text, images, graphics, and design, is protected by copyright law. No content from this site may be copied, reproduced, distributed, altered, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without express written permission from the website owner
LEGAL
Your Privacy
When visiting any website, information may be stored in or retrieved from your browser, mainly in the form of cookies. This information may be about you, your preferences or your device and are used mainly to operate the website according to your expectations. Information does not normally identify you directly, but may provide a more personalised website experience. As required by regulations covering the protection of personal data you may decide not to allow some types of cookies. However, please note that blocking some types of cookies may impact your website experience and the range of services we can offer.
Technical Cookies
Technical Cookies allow us to improve the navigation of the Data Subjects and to provide them with all the services offered by the Website. Namely, the Website uses “session” technical cookies and Persistent cookies, Proprietary cookies and Third Party cookies.
Analytical Cookies
Analytics Cookies allow us to analyse the way of the Data Subjects to browse the Site in order to help us to improve their browsing experience.
Profiling Cookies
Profiling Cookies allow us to analyse the way the Data Subjects navigate the Website, their habits, their purchases and their behaviour in order to propose commercial communications in line with their preferences.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
COOKIE POLICY
www.coventrion.com as Data Controller informs users, in accordance with EU Regulation 679/2016 (hereinafter "GDPR") and the applicable data protection regulation, including national laws, (hereinafter "Privacy Regulation"), that personal data (hereinafter, "Data") relating to users of the Website (hereinafter, "Data Subjects") and collected through cookies (hereinafter, "Cookies") will be processed in the manner and for the purposes set out in this information notice.
www.coventrion.com is the Controller of the processing of Data collected through Cookies through this Website.
Cookie List
Cookies are small text files that are saved on the electronic device (PC, tablet, etc.) of the Data Subjects while browsing a website and which provide specific information. Cookies are then sent back to the original website during each subsequent browsing or are sent to a different website that is able to recognize that specific cookie. Cookies act as a memory for a website, allowing the website to recognize the device of the Data Subjects on each subsequent visit to that same website. Cookies also allow to store the navigation preferences of the Data Subject, offering the latter a more functional experience of the Website and making the content of the Website as customized as possible. Cookies can be technical, analytics and profiling:
Technical Cookies
Technical Cookies allow us to improve the navigation of the Data Subjects and to provide them with all the services offered by the Website. Namely, the Website uses “session” technical cookies and Persistent cookies, Proprietary cookies and Third Party cookies.
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www.coventrion.com uses only strictly necessary technical cookies.
Cookie name: PHPSESSID
Type: Strictly necessary technical session cookie
Purpose: Maintains the user’s website session and enables basic website functionality
Duration: Session / until browser close
Consent required: No
Because
PHPSESSID is strictly necessary for the operation of the website, it does not require prior consent. However, we provide this information for transparency.You can block cookies through your browser settings, but blocking
PHPSESSID may prevent parts of the website from working correctly.--------
Analytical Cookies
Analytics Cookies allow us to analyse the way of the Data Subjects to browse the Site in order to help us to improve their browsing experience.
The Technical Cookies applied by our Site are used to allow the Data Subjects to navigate and to use the services of the Website. The collection of Data through these Cookies is based on the legitimate interest of the Data Controller in the correct functioning of the Website.
Analytics Cookies are used to analyse and monitor the way Data Subjects use the Website (e.g. number of accesses and page views), for statistical purposes and to allow us to make improvements to the Website in terms of functioning and navigation.
Profiling Cookies are used to analyse the online behaviour of Data Subjects in order to offer them targeted advertising according to their preferences.
The provision of Data by means of Cookies, with the exception of those collected by means of technical Cookies, takes place when the Data Subjects select the "OK" button from the banner or continue to navigate the Website, thereby agreeing to the installation of the Cookies contained on the Website. In the event of deactivation of the Analytics or Profiling Cookies, according to the procedures described in paragraph 7, the Data Subjects will still be able to browse the Website, but www.coventrion.com will not be able to install Cookies for the purposes of analysis or for the forwarding of advertising, including customized advertising.
Data Subjects may authorize the use of Cookies by clicking on the “OK” button directly from the Banner, or by continuing the Website navigation.
Data Subjects can refuse the use of Cookies by managing their preferences for each Cookie through the specific link within this cookie policy.
Data Subjects may not authorize the use of Cookies or deactivate them at any time or also by manually changing the configuration of their browser and by following the instructions contained in the Cookie Manager's policies.
The Data Subjects may exercise, in relation to the processing of the Data collected through Cookies, the rights provided for by GDPR (articles 15-21), including:
the right to receive confirmation of the existence of the Data and to have access to their content (access rights);
the right to update, modify and/or rectify the Data (right of rectification);
the right to request the deletion or limitation of processing of the Data processed in violation of the law, including those that do not need to be stored in relation to the purposes for which the Data has been collected or otherwise processed (right to be forgotten and right to limitation);
the right to oppose the processing (right of opposition);
the right to revoke the consent, if given, without prejudice to the lawfulness of the processing based on the consent given before the revocation;
the right to lodge a complaint to the Supervisory Authority in the event of a breach of data protection regulations;
the right to receive a copy of the Data in electronic format that relate to the Data Subject provided for in the context of the processing activities and to request that such Data is transmitted to another Data Controller (right to data portability).
This Cookie Policy may be subject to modifications over time and we therefore suggest that the visitor consults this page periodically. For this purpose, this information notice highlights the date of update.
Last update: 22/05/2026
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LEGAL NOTES
This web site (from now on the Site) is managed by www.coventrion.com On accessing this Site and looking through the material contained in the subsequent web pages, the user accepts the conditions that follow as well as all the questions arising from and inherent to the contents.
All the distinguishing signs (denominating and figurative trademarks, logos, slogans, etc.) indicated and used in this Site belong exclusively to www.coventrion.com Any reproduction whatsoever by the public is totally forbidden and the use of any of these distinguishing signs is completely forbidden.
All the material published as information in this Site (we mention but a few merely as an example and indeed this is not an exhaustive list, texts, still or moving images, graphics, photographs, data banks, relevant documentation, etc.), as well as how the contents are presented and created, are exclusively the property of www.coventrion.com and are protected by International law on issues of intellectual and industrial property.
It is understood that each and every reference made to products or services in this Site, does not imply a sales or supply offer, and the images relevant to the products as well as the way in which these are presented within this Site, are only for illustration purposes. www.coventrion.com authorizes the viewing and consultation of the material available in this Site for personal use only, any reproduction, even if only partial, of this material not for domestic use or for personal information is strictly forbidden. No reproduction of this Site nor any part of it can therefore be sold, distributed or used for commercial purposes, altered or included in any other job or publication in any way whatsoever. www.coventrion.com reserves the right to prosecute any unauthorized use or infringement of the law, in any court of law whether it be in any civil or penal proceedings.
The eventual possibility of accessing web sites managed by a third party through a hyper textual “Link” from this Site, does not involve any sharing or judgment by www.coventrion.com of the relevant content. These websites that are accessible through link are not subject to control by www.coventrion.com and therefore it does not take any responsibility for their content or possible changes or updating nor any eventual links contained in the site. Access to these sites and the relevant contents shall be governed by the conditions of use of the different sites.
www.coventrion.com cannot be held responsible in any way for damage arising from the use of this Site, including Coventrion Artificial Intelligence including for example hardware (your computer) damages, damage caused by mistake, inaccuracy, interruptions, defects, cancellations, loss of data, unauthorized access, viruses, or any other losses.
www.coventrion.com reserves the right to change the contents of the Site at any time. The information and news contained in this Site are provided without any precise nor any implicit guarantee of any kind; so www.coventrion.com will not be able to be held responsible for any possible imprecision or inaccuracy of the data reported here.
PRIVACY POLICY
www.coventrion.com (hereinafter, "www.coventrion.com" or "Data Controller"), informs users, pursuant to EU Regulation 679/2016 (hereinafter, "GDPR") and the legislation, including national legislation, on the protection of personal data for time applicable (hereinafter, "Privacy Regulation"), that personal data (hereinafter, "Data") relating to users of the Website (hereinafter, "Data Subjects") will be processed in the manner and for the purposes indicated in this policy.
www.coventrion.com is the Data Controller of the processing of Data collected through this Website.
The following Data are processed:
Browsing data:
such as IP addresses or domain names of computers used by users who connect to the Website, URI (Uniform Resource Identifier) addresses of requested resources, the transmission of which is implicit in the use of Internet communication protocols. This information is not collected to be associated with data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. These data are used only to obtain anonymous statistical information on the use of the Website and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the Website: to this effect, the data on web contacts could be kept in accordance with and limited to this purpose. Starting from the IP address and the domain name of the computers used, it will be possible, limited to the purpose of ascertaining responsibility, to trace back further identification data of the user (in particular, name, surname, e-mail address);
Data voluntarily supplied by the user:
such as identification data, like name, surname, e-mail; any other data supplied, for example, when registering on the Website in the special section, or when filling in any data collection forms on the Website;
Cookies:
for information on the cookies present on the www.coventrion.com Website, please refer to the Cookie Policy
The protection of the safety and privacy of minors is very important to us. By filling out any data collection forms on the Website, the Data Subject confirms that he/she is 18 years of age or, in any case, that he/she is not younger than the age indicated by the legislation of the country of residence that provides for other age limits.
Personal data provided by Data Subjects through the www.coventrion.com Website are collected and processed for the following purposes and legal bases:
A. without prior consent for the purposes of the service and, in particular, to:
1. The use of the Website and any technical assistance;
The management of a contact request by the Data Subject;
2. the fulfillment by the Data Controller of legal obligations, such as:
Compliance with the obligations provided for by laws, regulations or national and European legislation or imposed by the competent authorities;
3. the pursuit of a legitimate interest of the Data Controller:
the management and maintenance of the Website: the interest of the Data Controller relates to the general interest of a company in guaranteeing business operations, also through the operation of the Website, and possible improvements in the service offered;
to carry out statistics - carried out by means of the analytical cookies described in the Cookie Policy of the Website, to which reference should be made - aimed at optimising and improving website navigation without identifying the user: the Data Controller's interest lies in the general interest of a company to get acquainted with any critical points or suggestions for improving company operations;
preventing or detecting fraudulent activities or abuses harmful to the Website, as well as exercising the rights of the Data Controller in court and manage the litigation: the interest of the Data Controller refers to the general, real and current interest not to suffer damages as a result of illegal conduct of others, as well as the right of action and, as such, is socially recognized as prevailing over the interests of the data subjects;
the sending to the data subject, when already our customer, of commercial communications relating to services and products of the Data Controller similar to those you have already used; the interest of the Data Controller refers to the general interest of a company to promote its services and is considered legitimate because it is in line with the reasonable expectations of the data subjects, taking into account the relationship between them and the Data Controller itself. Each e-mail sent will allow the data subjects, by clicking on the appropriate link, to refuse further sending.
B. Only by prior consent to:
1. Profiling purposes, namely:
To analyse the Data collected, including by automated means, and use it to process, communicate and allow Data Subject to take advantage of services, initiatives and personalised offers designed according to Data Subject's interests, habits and propensity to consume. The Data Controller may also use the data of the Data Subject to create "clusters" (homogeneous groups made up of profiles that present a degree of correlation) depending on the habits and propensities of consumption in order to develop targeted digital campaigns in line with the preferences of individual users.The Data Controller may analyse the Data also to carry out surveys. To this end, we can also use dedicated automated software (e.g. CRM);
The provision of Data with respect to the purposes referred to in paragraph A) is mandatory and any refusal will make it impossible for www.coventrion.com to carry out the contractual obligations undertaken and the execution of legal obligations, or to respond to your requests. As regards the purposes referred to in letter B) the provision of personal data is optional and their use is conditional on the release of an explicit consent by the Data Subject. Any refusal to grant consent has no effect other than that of not being able to inform the interested parties about initiatives of www.coventrion.com that might interest them and of not being able to proceed with the analysis of their purchasing habits and preferences.
The processing of Data Subjects is carried out - with electronic modalities - by means of the operations of collection, registration, updating, organization, conservation, consultation, elaboration, modification, selection, extraction, comparison, use, interconnection, blocking, cancellation and destruction of the Data. Data will be processed by www.coventrion.com and its employees using computer systems (as well as manual means) in accordance with the principles of fairness, loyalty and transparency provided for by the applicable legislation on personal data protection and protecting the confidentiality of the Data Subject and his/her rights through the adoption of appropriate technical and organizational measures to ensure a level of security appropriate to the risk. Specific security measures are observed to prevent data loss, illegal or incorrect use and unauthorized access.
With reference to the purposes set forth in points A) of par. 5 (Purposes of the processing), Data will be processed for the entire duration of the relationship in order to achieve the aforementioned purposes. Data functional to the fulfilment of eventual legal obligations will be stored also afterwards, in compliance with such obligations and in accordance with the retention periods provided for by the applicable regulations from time to time.
Data processing is carried out by www.coventrion.com internal staff appointed for this purpose as Data Processor or person in charge of processing. The Data collected for the execution of the above-mentioned purposes will also be processed by third parties appointed for this purpose as external Data Processors, or, as the case may be, communicated to the same as independent Data Controllers, and namely to:
Persons, companies, associations or professional firms providing assistance and consultancy to www.coventrion.com, as well as accounting, administrative, legal, tax and financial matters Name, email address, order history, IP address, payment information, transaction information, Website usage information.
Companies, bodies, associations that perform services related and instrumental to allow the navigation on the Website by the Data Subject, maintenance of computer systems. Name, email address, order history, IP address, payment information, transaction information, Website usage information.
Public administrations for the performance of institutional functions within the limits established by law and regulations Name, email address, order history, IP address, payment information, transaction information, Website usage information.
Furthermore, the Data may be made accessible, communicated and transferred to Public Bodies, Judicial Authorities, Police Bodies, who will process Data as independent controllers in order to follow up on requests for verification or where expressly provided for by law.
www.coventrion.com may transfer Data outside the European Union. To this end, in accordance with privacy regulations, www.coventrion.com assesses the impact of data transfers and adopts, if applicable, the most appropriate safeguards (for example, adequacy decisions or Standard Contractual Clauses). For information on the transfer of personal data collected by means of cookies, including those of third parties, please refer to Cookie Policy.
Data Subjects may exercise, in relation to the data processing described therein, the rights provided for by the European Regulation (Articles 15-21), including the right:
To receive confirmation of the existence of their personal data and access to their content (rights of access);
To update, modify and/or correct your personal data (right of rectification);
To request the deletion or limitation of data processed in violation of the law, including data whose retention is unnecessary for the purposes for which the data were collected or otherwise processed (right to be forgotten and right to limitation);
To object the processing of personal data (right to object);
To withdraw consent, where given, without prejudice to the lawfulness of the processing based on the consent given before withdrawal;
To lodge a complaint with the Supervisory Authority in the event of breach of personal data protection regulations;
To receive a copy of the personal data provided to www.coventrion.com in a structured, commonly used and machine-readable format, and request that such data be transmitted to another data controller (right to data portability).
Consistent with applicable laws and further to our commitment to honor the trust you place in us regarding your information, you have certain rights in relation to our processing of your personal information. These rights are explained below along with the applicable processes you may follow to exercise your rights. We will not discriminate against you for exercising any of your applicable privacy rights.
Accessing, Correcting, and Deleting Personal Information
Access to Your Personal Information: You have the right to confirm whether or not we have collected or otherwise process personal information about you and to request a copy of the personal information we collect about you, which we will provide back to you in electronic form.
Data Correction: You have the right to request we correct factually incomplete or inaccurate personal information that we process about you.
Deletion of Personal Information: You have the right to request that we delete personal information that we process about you, except under certain circumstances (i.e. if we need to retain such personal information in order to fulfill an order or a contract, comply with a legal obligation or to establish, exercise or defend legal claims).
Process to Submit an Access, Deletion or Correction Request: You may submit an access, deletion, or correction request directly or through an Authorized Agent as follows:
1. Directly by You.
2. Authorized Agent: If you designate an authorized agent to submit a request on your behalf, you must (1) complete and sign a power of attorney or written authorization and (2) have the authorized agent attach the signed documents when they submit a request on your behalf.
For your own privacy and security, and in our discretion, we may require you to verify your identity before providing copies of your personal information, deleting or correcting the requested information. Additionally, we will only provide a copy of your personal information to you, even where you utilize an Authorized Agent to submit the request.
Managing Communications
Please note we may still contact you via direct mail in connection with your account, relationship, activities, transactions and communications with us.
Text Messages (SMS or MMS): Please note that www.coventrion.com will not carry out any activity via SMS or MMS.
Additional Specific Privacy Rights
Browser Do-Not-Track Signals
Some web browsers and devices permit you to broadcast a preference that you not be “tracked” online. At this time, we do not modify your experience based on whether such a signal is broadcast. To learn more about browser tracking signals and “Do Not Track,” please visit http://allaboutdnt.org.
www.coventrion.com Website may also contain links, including hyperlinks, widgets, banners, cross-references to external sites and/or platforms operated by parties other than www.coventrion.com. For information on the purposes, type and manner of collection, processing, use and storage of personal data by such platforms, please consult their respective privacy policies. Infomaniak/kDrive is used for downloads.
This Privacy Policy may be modified over time and we therefore invite users to periodically consult this page. To this end, the policy highlights the date of update.
Version of 22.05.2026
PRIVACY NOTICE - Art. 13 Regulation EU 679/2016
www.coventrion.com, as Data Controller, informs your company and its personnel (hereafter, “Data Subjects”), pursuant to the Art. 13 of the European Regulation 679/2016 concerning the protection of personal data (hereafter, "Regulation"), and, where applicable, to the national legislation including the individual provisions of the Supervisory Authority (Authority for the protection of personal data), that the personal data you provide to www.coventrion.com, will be processed in compliance with the applicable legislative and contractual provisions, for the purposes and methods of the processing, indicated below.
DEFINITIONS
“Processing” of personal data means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as: collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Personal data” means any information relating to an identified or identifiable natural person or sole proprietorship ('data subjects', in this case, refers to the supplier/consultant and its personnel); an identifiable natural person or sole proprietorship is one who can be identified, directly or indirectly, in particular by reference to other information such as a personal identification number, an online identifier. etc..
“Data Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (in this case, www.coventrion.com).
1. THE DATA CONTROLLER
The Data Controller is www.coventrion.com.
2.PURPOSES OF THE PROCESSING
www.coventrion.com processes Data Subjects’ personal data provided in the context of pre-contractual and contractual relationships, for the following purposes:
to define and perform contractual terms and conditions, execute the agreement obligations, manage the services requested, bill the performance and manage administrative and accounting activities;
for compliance with a legal obligation, according to the national and European legislation and to safeguard www.coventrion.com rights.
3. NATURE OF SUBMISSION OF DATA
Providing data in order to follow the above purposes is strictly necessary and any refusal will prevent www.coventrion.com from fulfilling the undertaken contractual commitments as well as performing the legal obligations.
4. METHODS OF PROCESSING
Personal data shall be processed, by www.coventrion.com and its Authorized Persons, using both electronic and non-electronic systems. Personal data will be processed fairly, lawfully and transparently, in accordance with the Regulation, also ensuring the confidentiality of the Data Subjects’ information and their rights through the adoption of suitable technical and organizational security measures information to guarantee an appropriate level of security. Specific security measures are adopted to prevent data loss, illicit or incorrect use and unauthorized access.
5. DATA RETENTION
Personal data shall be processed and stored, during the contractual relationship, for as long as required to fulfil the purposes for which it was collected. Personal data may be retained for longer periods for compliance with legal obligations, including civil, tax and accounting requirements. The data, in compliance with the aforementioned regulations, will be kept for 10 years plus 1 from the execution date of the document.
6. LEGAL BASIS
The legal basis of personal data processing is the performance of a contract between the supplier/consultant and www.coventrion.com as well as the compliance with legal obligations.
7. COMMUNICATION AND TRANSFER OF DATA
The processing of Data Subjects’ personal data is carried out by internal subjects of the www.coventrion.com appointed for this purpose as Data Managers or Authorized Persons to process the personal data.
Personal data will be disclosed to third parties for the execution of the contractual relationship with www.coventrion.com, appointed as external Data Processors, as well as independent Data Controllers and for the fulfilment of regulatory obligations.
In particular, Data Subjects’ personal data will be disclosed to:
subjects, companies or professional firms, which provide assistance, consultancy or collaboration to www.coventrion.com in accounting, administrative, legal, tax and financial activities;
Public entities to whom the data must be provided to comply with legal obligations, any Authority that would legitimately request it, Public Administrations for the performance of the institutional functions within the limits established by law or regulations.
Some of the subjects to whom the data are disclosed, could be established in countries outside the European Union ("EU"). In some cases, the third countries are deemed appropriate based on a decision by the European Commission; in other cases, www.coventrion.com ensures the existence of adequate guarantees for the transfer on the basis of contractual clauses between www.coventrion.com and the recipient of personal data in the third country. In any case, www.coventrion.com undertakes to guarantee adequate levels of protection according to the applicable rules, including the provision of technical and organizational security measures.
8. RIGHTS OF THE DATA SUBJECTS
About processing of personal data, the Data Subject can exercise the rights of the Regulation (Art. 15-21), including:
to obtain from the Data Controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data (right of access)
to update, amend and/or rectify inaccurate personal data concerning him or her (right to rectification);
to obtain from the Data Controller the deletion or restriction of processing of personal data concerning him or her when it violates the law, including when the personal data are no longer necessary, in relation to the purposes for which they were collected or otherwise processed (right to be forgotten and right to restriction of processing);
to object to processing of personal data (right to object)
to receive an electronic copy of data regarding and ask that said data be transmitted to another data controller (right of data portability).
to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
to lodge a complaint with the Supervisory Authority in case of violation of Data protection law.
9. PRIVACY NOTICE MODIFICATIONS
The eventual entry into force of new sector regulations, as well as the potential update of the services, could entail the need to modify the methods of processing the Data Subjects’ personal data. It is therefore possible that this privacy notice may be subject to changes over time. Such changes will be communicated to the Data Subjects using the supplier/consultant’s contact details.
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Terms of Sale
Last updated: 22.05.2026
These Terms of Sale apply to purchases of Coventrion and related digital products, software, documentation, API access, model files, updates, or services offered on www.coventrion.com.
By placing an order, you agree to these Terms of Sale, our Terms of Use, Privacy Policy, and any product-specific terms shown at checkout.
1. Seller information
The seller is:
www.coventrion.com
Trading as: Coventrion
Website: https://www.coventrion.com
Trading as: Coventrion
Website: https://www.coventrion.com
2. Products sold
Unless stated otherwise on the product page, the product is supplied digitally only. No physical item will be shipped.
The product description, technical requirements, licence type, supported platforms, included documentation, pricing, and any usage limits are shown on the relevant product page or checkout page.
3. Who may buy
You may purchase only if you are at least 18 years old, or the age of legal majority in your country, and you have authority to enter into a binding contract.
If you purchase on behalf of a company or organisation, you confirm that you are authorised to bind that organisation.
4. Order process
Before placing an order, you will be shown the product, price, applicable taxes, payment method, and any other material purchase information.
You are responsible for checking that your order details are correct before paying.
A contract is formed when we confirm your order by email or make the product available to you, whichever happens first.
We may reject or cancel an order if payment fails, fraud is suspected, the product is unavailable, legal restrictions apply, or the order contains an obvious pricing or technical error.
5. Prices and taxes
Prices are shown in CHF - Swiss Francs.
For consumer purchases, the total price shown before payment will include applicable taxes where we are legally required to collect them. For business purchases, VAT or similar taxes may be shown separately where permitted by law.
You are responsible for any taxes, duties, bank fees, currency conversion fees, or other charges imposed by your bank, card issuer, country, or payment provider.
6. Payment
Payments are accepted only through SumUp using supported credit or debit cards.
When you pay, you may be redirected to or interact with SumUp’s secure payment page. SumUp processes card and transaction information as payment provider. We do not store your full card details.
Your order will not be completed until payment has been authorised.
7. Delivery and access
After successful payment, we will provide access to the digital product by download link / email delivery.
Unless otherwise stated, access is provided within 24 hours after payment confirmation.
You are responsible for ensuring that your hardware, software, internet connection, and technical environment meet the requirements stated on the product page.
8. Licence
Unless the product page states otherwise, your purchase gives you a limited, non-exclusive, non-transferable, revocable licence to use Coventrion for your own internal business or personal purposes.
You may not:
- resell, rent, sublicense, distribute, publish, or make the model available to third parties;
- remove copyright, licence, security, or ownership notices;
- reverse engineer, decompile, or attempt to extract protected source code or model components, except where mandatory law allows it;
- use the product to build, train, or improve a competing model or service, unless expressly permitted in writing;
- use the product for illegal, harmful, abusive, deceptive, or unauthorised purposes;
- use the product in high-risk, safety-critical, medical, legal, financial, employment, biometric, law-enforcement, or regulated decision-making contexts unless the product page expressly permits such use and you comply with all applicable laws.
All intellectual property rights in Coventrion remain owned by www.coventrion.com or its licensors. No rights are transferred except the limited licence expressly granted in these Terms.
9. AI outputs and customer responsibility
Coventrion is an AI reasoning model. AI outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for your specific use case.
You are responsible for reviewing, testing, validating, and supervising any output before relying on it or using it in production.
Coventrion does not provide legal, medical, financial, tax, professional, or safety advice. You must obtain qualified professional advice where appropriate.
10. Updates, support, and availability
Any included updates, support, maintenance, hosting, API access, or service levels will be stated on the product page or in a separate written agreement.
Unless expressly stated, a purchase includes only the version of the product made available at the time of purchase.
We may update, improve, suspend, or discontinue parts of the product where reasonably necessary for security, legal compliance, maintenance, fraud prevention, or technical reasons.
11. EU consumer withdrawal rights
If you are a consumer located in the European Union or another jurisdiction that grants a statutory withdrawal right for online purchases, you may have the right to withdraw from your purchase within 14 days, unless an exception applies.
Because Coventrion is digital content or a digital service, you may lose your withdrawal right once digital delivery or access begins, if you have expressly consented to immediate performance and acknowledged that you will lose your withdrawal right.
At checkout, EU consumers should be asked to tick a separate box such as:
I expressly consent to immediate access to the digital content/service before the end of the 14-day withdrawal period and acknowledge that I will lose my right of withdrawal once access or delivery begins.
If this consent and acknowledgement is not obtained where legally required, the statutory withdrawal right may continue to apply.
Nothing in these Terms limits your mandatory statutory rights for defective, non-conforming, or unavailable digital content.
12. Swiss and non-EU customers
For customers in Switzerland, Swiss e-commerce law generally does not provide an automatic statutory withdrawal or return period once an online order has been placed, unless a mandatory legal right applies or we expressly offer one.
For customers outside the EU and Switzerland, refund and withdrawal rights depend on the mandatory laws of your country. Nothing in these Terms excludes rights that cannot legally be excluded.
13. Refund policy
Because Coventrion is a digital product, all sales are final once access, download, licence delivery, API credentials, or other digital performance has begun, except where a refund is required by mandatory law.
We may issue a refund if:
- you are legally entitled to one;
- we cannot provide the purchased product;
- the product is materially defective and we cannot repair, replace, or otherwise remedy it within a reasonable time;
- we approve a refund at our discretion.
Refunds are normally made to the original payment method through SumUp. Processing times may depend on SumUp, your bank, or your card issuer.
14. Chargebacks and payment disputes
Please contact us before opening a chargeback or payment dispute so we can try to resolve the issue.
If a chargeback is made for a valid purchase, we may suspend access to the product while the dispute is investigated.
Fraudulent or abusive payment disputes may result in termination of access and legal recovery of losses, where permitted by law.
15. Restrictions and export compliance
You may not purchase, access, export, re-export, or use Coventrion in violation of applicable sanctions, export-control laws, trade restrictions, or technology-transfer rules.
We may refuse or terminate access where required to comply with law or payment-provider rules.
16. Privacy
We process personal data as described in our Privacy Policy.
SumUp may also process payment and transaction data as an independent payment provider. You should review SumUp’s privacy information when making payment.
17. Consumer guarantees and conformity
If you are a consumer, you may have mandatory legal rights if digital content or digital services are defective, not as described, or not supplied.
Nothing in these Terms excludes or limits mandatory consumer rights that cannot legally be excluded.
18. Limitation of liability
To the fullest extent permitted by law, Coventrion is provided “as is” and “as available”.
We do not guarantee that the product will be error-free, uninterrupted, secure, suitable for your intended purpose, or produce accurate results.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or business losses, including loss of profits, data, goodwill, revenue, or opportunities.
For business customers, our total liability arising from or relating to a purchase is limited to the amount you paid for the product giving rise to the claim.
Nothing in these Terms limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory consumer rights.
19. Termination
We may suspend or terminate your access if you breach these Terms, fail to pay, misuse the product, violate applicable law, or create legal, security, or operational risk.
On termination, your licence ends and you must stop using the product and delete any copies, unless mandatory law gives you a continuing right.
20. Changes to these Terms
We may update these Terms from time to time.
The version in force when you place your order applies to that order, unless a change is required by law or is clearly beneficial to you.
21. Governing law and disputes
These Terms are governed by the laws of Switzerland, unless mandatory consumer law gives you additional rights in your country of residence.
If you are a consumer, you may have the right to bring claims in the courts of your country of residence.
If you are a business customer, disputes will be subject to the exclusive jurisdiction of the courts of Switzerland, unless mandatory law requires otherwise.
Before starting legal proceedings, please contact us so we can try to resolve the issue.
Seller / Website operator:
www.coventrion.com
Trading as: Coventrion
Registered address: Casella postale, 6901 Lugano, Switzerland
Email: coventrion.com {[ at ]} protonmail.com
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Terms of Use
Last updated: 22.05.2026
These Terms of Use govern your access to and use of Coventrion, the website www.coventrion.com, and any related artificial intelligence model, software, digital product, documentation, API, account, or service provided by www.coventrion.com.
By accessing or using Coventrion, you agree to these Terms of Use. If you do not agree, you must not use Coventrion.
1. About Coventrion
Coventrion is an artificial intelligence reasoning model. It is designed to generate answers, reasoning, text, analysis, suggestions, and other outputs in response to user prompts.
Coventrion is not a human expert, professional adviser, lawyer, doctor, accountant, financial adviser, engineer, safety specialist, or decision-maker.
Because Coventrion is an artificial intelligence system, its answers are generated automatically. We cannot know in advance every answer that Coventrion may produce, and we cannot guarantee that any answer will be correct, complete, safe, lawful, up to date, or suitable for your purpose.
2. Important AI output disclaimer
You understand and agree that:
- Coventrion may produce incorrect, incomplete, misleading, outdated, biased, offensive, unsafe, or unsuitable answers.
- Coventrion may present incorrect information as if it were true.
- Coventrion may misunderstand your prompt or context.
- Coventrion may generate different answers to similar questions.
- Coventrion may not identify all risks, legal requirements, technical issues, or factual errors.
- You are solely responsible for checking, verifying, testing, and validating all outputs before relying on them.
To the fullest extent permitted by law, coventrion.com, Coventrion, and www.coventrion.com do not accept responsibility or liability for any output, answer, recommendation, text, code, analysis, or other content generated by Coventrion.
You must not rely on Coventrion outputs as the sole basis for important decisions.
3. No professional advice
Coventrion does not provide professional advice.
Outputs may relate to legal, medical, financial, tax, technical, scientific, business, or other specialised topics, but such outputs are for general informational purposes only.
You must consult a qualified professional before relying on any output for legal, medical, financial, tax, employment, safety, engineering, regulatory, or other professional matters.
4. Your responsibility for use
You are responsible for:
- the prompts, data, files, instructions, and content you submit;
- the way you use Coventrion;
- reviewing and verifying outputs;
- deciding whether outputs are appropriate for your use case;
- complying with all laws, regulations, industry rules, and third-party rights that apply to you;
- ensuring that your use of Coventrion does not harm any person, organisation, system, or property.
You agree that you use Coventrion at your own risk.
5. Prohibited uses
You must not use Coventrion to:
- break the law or assist illegal activity;
- harm, exploit, harass, threaten, defame, or discriminate against any person;
- generate malware, phishing, scams, spam, or cyber abuse;
- violate privacy, data protection, intellectual property, or confidentiality rights;
- impersonate another person or misrepresent AI-generated content as human-generated where disclosure is legally or ethically required;
- make automated decisions that produce legal, financial, employment, educational, housing, healthcare, insurance, credit, or similarly significant effects on people without proper human review and legal compliance;
- use Coventrion in weapons, surveillance abuse, biometric identification, social scoring, manipulation, or other high-risk or prohibited AI use cases;
- use Coventrion in safety-critical systems, emergency services, medical diagnosis, aviation, transport control, energy infrastructure, or similar critical environments without our prior written consent and appropriate safeguards;
- reverse engineer, copy, extract, scrape, attack, overload, or interfere with Coventrion or its systems;
- resell, sublicense, distribute, or provide access to Coventrion unless expressly allowed by us in writing.
We may suspend or terminate access if we believe these Terms have been violated.
6. User content and prompts
You retain any rights you have in content that you submit to Coventrion.
You grant us a worldwide, non-exclusive, royalty-free licence to host, process, transmit, display, and use your prompts and submitted content as necessary to provide, secure, maintain, improve, and support Coventrion, subject to our Privacy Policy and any separate written agreement.
You must not submit confidential, sensitive, personal, regulated, or third-party information unless you have the legal right to do so and you accept the risks of submitting that information to an AI system.
You are responsible for ensuring that your submitted content does not infringe any third-party rights or violate applicable law.
7. Output ownership and use
Subject to these Terms, applicable law, third-party rights, and any product-specific licence terms, you may use outputs generated for you by Coventrion.
However, we do not guarantee that outputs are unique, protectable, non-infringing, accurate, or suitable for commercial use.
Other users may receive similar or identical outputs.
You are responsible for checking whether your use of an output requires permission, attribution, review, correction, or legal clearance.
8. No guarantee of availability or performance
We aim to provide a reliable service, but we do not guarantee that Coventrion will always be available, uninterrupted, secure, fast, error-free, or compatible with your systems.
We may update, modify, suspend, restrict, or discontinue Coventrion or any part of the service at any time where reasonably necessary for maintenance, security, legal compliance, business reasons, technical changes, or abuse prevention.
9. Accounts and security
If Coventrion requires an account, you must provide accurate information and keep your login credentials secure.
You are responsible for all activity under your account.
You must notify us immediately if you suspect unauthorised access or misuse.
We may suspend or terminate accounts that are inactive, fraudulent, abusive, insecure, or in breach of these Terms.
10. Payments and purchases
Purchases of Coventrion products or services are governed by our Terms of Sale.
Payments are processed through SumUp or any other payment provider shown at checkout.
We do not store full credit card details.
11. Intellectual property
Coventrion, the Coventrion model, the website, software, documentation, branding, design, logos, systems, and related technology are owned by www.coventrion.com or its licensors.
Except for the limited rights expressly granted to you, no intellectual property rights are transferred to you.
You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from Coventrion unless expressly permitted by us in writing or by mandatory law.
12. Third-party services
Coventrion may rely on or link to third-party services, tools, hosting providers, payment providers, analytics providers, or integrations.
We are not responsible for third-party websites, services, terms, policies, security, availability, or content.
Your use of third-party services may be subject to separate terms and privacy policies.
13. Privacy and data protection
We process personal data in accordance with our Privacy Policy.
You must not submit personal data of other people unless you have a valid legal basis and all required permissions or notices.
If you use Coventrion for business purposes and submit personal data, you are responsible for determining whether you need a data processing agreement or other legal safeguards.
14. Beta, experimental, and preview features
Some features may be labelled beta, experimental, test, preview, early access, or similar.
These features may be unstable, incomplete, inaccurate, or discontinued at any time.
They are provided for testing and evaluation only and should not be used in production or for important decisions unless we expressly state otherwise.
15. Suspension and termination
We may suspend, restrict, or terminate your access immediately if:
- you breach these Terms;
- payment fails or a chargeback is made;
- we suspect fraud, abuse, security risk, or unlawful activity;
- your use creates legal, technical, reputational, or operational risk;
- we are required to do so by law, court order, regulator, payment provider, or service provider.
You may stop using Coventrion at any time.
Termination does not affect rights or obligations that should reasonably continue, including intellectual property, payment obligations, disclaimers, limitations of liability, and dispute provisions.
16. Disclaimers
To the fullest extent permitted by law, Coventrion is provided on an “as is” and “as available” basis.
We disclaim all warranties, representations, and guarantees, whether express, implied, statutory, or otherwise, including warranties of accuracy, reliability, availability, fitness for a particular purpose, non-infringement, merchantability, compatibility, security, and error-free operation.
We do not guarantee that:
- Coventrion outputs will be correct, complete, lawful, safe, or useful;
- Coventrion will meet your requirements;
- Coventrion will be uninterrupted, secure, or error-free;
- defects will be corrected;
- outputs will not infringe third-party rights;
- Coventrion will be suitable for regulated, high-risk, professional, or commercial use.
17. Limitation of liability
To the fullest extent permitted by law, coventrion.com, Coventrion, www.coventrion.com, and our directors, employees, contractors, suppliers, and licensors will not be liable for any loss or damage arising from or related to AI outputs or your reliance on AI outputs.
This includes loss or damage caused by incorrect answers, missing information, hallucinations, biased outputs, unsafe outputs, legal errors, technical errors, business decisions, financial decisions, medical decisions, or other actions taken based on Coventrion outputs.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, exemplary, or business losses, including loss of profits, revenue, savings, data, goodwill, reputation, business opportunity, or anticipated benefit.
For business users, our total liability for all claims relating to Coventrion is limited to the amount you paid to us for the relevant product or service in the three months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, gross negligence where it cannot be excluded, death or personal injury caused by negligence, or mandatory consumer rights.
18. Indemnity
If you use Coventrion for business or professional purposes, you agree to indemnify and hold harmless www.coventrion.com from any claims, damages, losses, liabilities, costs, and expenses arising from:
- your use of Coventrion;
- your prompts, content, data, or instructions;
- your reliance on or use of outputs;
- your breach of these Terms;
- your violation of law or third-party rights.
This indemnity applies to the fullest extent permitted by law.
19. Mandatory consumer rights
Nothing in these Terms limits rights that cannot legally be limited.
If you are a consumer in the European Union, Switzerland, the United Kingdom, or another jurisdiction with mandatory consumer protections, you may have rights that apply regardless of these Terms.
If any part of these Terms is invalid for a consumer, the rest of the Terms will continue to apply as far as legally permitted.
20. Changes to these Terms
We may update these Terms from time to time.
The updated version will be posted on www.coventrion.com with a new “Last updated” date.
If changes are material, we may provide additional notice where required by law.
Your continued use of Coventrion after changes take effect means you accept the updated Terms.
21. Governing law and disputes
These Terms are governed by the laws of Switzerland, unless mandatory consumer protection law gives you rights in your country of residence.
If you are a consumer, you may have the right to bring claims in the courts of your country of residence.
If you are a business user, disputes will be subject to the exclusive jurisdiction of the courts of Switzerland, unless mandatory law requires otherwise.
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Hardware, Performance, and Resource-Use Disclaimer
Last updated: 22.05.2026
This Hardware, Performance, and Resource-Use Disclaimer applies to the use of Coventrion, the AI reasoning model and related software made available through www.coventrion.com.
Coventrion is a resource-intensive artificial intelligence reasoning model. Running Coventrion may place significant load on your computer, including your CPU, GPU, RAM, VRAM, storage drive, cooling system, battery, operating system, and other hardware components.
By downloading, installing, running, or using Coventrion, you acknowledge and agree to this Disclaimer.
1. Resource-intensive software
Coventrion may require substantial computing resources.
Depending on your device, configuration, operating system, drivers, cooling system, and workload, Coventrion may cause or contribute to:
- high CPU usage;
- high GPU usage;
- high VRAM or RAM usage;
- increased power consumption;
- increased heat generation;
- fan noise;
- thermal throttling;
- battery drain;
- reduced system responsiveness;
- application crashes;
- operating-system instability;
- storage use and temporary-file creation;
- slower performance of other applications.
Coventrion uses many components, all of which may use system resources while running.
2. Customer responsibility for hardware suitability
You are solely responsible for ensuring that your computer, hardware, software, drivers, power supply, cooling system, and operating environment are suitable for running Coventrion.
Before using Coventrion, you should ensure that:
- your device meets the minimum and recommended system requirements;
- your device has adequate cooling;
- your GPU, CPU, RAM, VRAM, and storage are in good working condition;
- your operating system and drivers are up to date;
- your device is not overheating, unstable, damaged, overclocked unsafely, or already under excessive load;
- you have backed up important files before running resource-intensive software;
- you monitor temperature, fan behaviour, memory usage, and system stability while using Coventrion.
3. No guarantee of compatibility or safe performance on every device
Coventrion is provided for use only on compatible systems.
We do not guarantee that Coventrion will run safely, efficiently, continuously, or without performance issues on every computer, laptop, workstation, GPU, operating system, driver version, or hardware configuration.
Even if Coventrion starts or appears to work, that does not mean your device is suitable for extended or intensive use.
4. No responsibility for hardware or computer damage
To the fullest extent permitted by law, www.coventrion.com, Coventrion and our owners, directors, employees, contractors, suppliers, and licensors accept no responsibility or liability for any damage, loss, malfunction, degradation, overheating, instability, crash, data loss, hardware failure, or other issue affecting your computer or hardware while installing, running, or using Coventrion.
This includes, without limitation, damage or issues involving:
- CPU;
- GPU;
- VRAM;
- RAM;
- motherboard;
- power supply;
- battery;
- cooling fans;
- storage drives;
- operating system;
- drivers;
- peripherals;
- firmware;
- files or data;
- system stability;
- network or internet connection;
- anything else inside your computer or connected to your computer.
You run Coventrion at your own risk.
5. Overheating and high-load warning
Coventrion may place high load on your system. High computational load can increase temperature and power usage.
You must stop using Coventrion immediately if you notice:
- excessive heat;
- unusual fan noise;
- burning smell;
- system freezes;
- graphical glitches;
- repeated crashes;
- sudden shutdowns;
- battery swelling;
- power instability;
- hardware warning messages;
- abnormal performance degradation.
Do not continue running Coventrion on a device that appears unstable, overheating, physically damaged, or unsafe.
6. Laptops and small devices
Laptops, compact computers, older computers, low-memory devices, poorly ventilated devices, and devices with integrated graphics may be more likely to experience heat, performance, or stability issues.
Do not run Coventrion on a laptop placed on a bed, blanket, sofa, or other surface that blocks ventilation.
7. Overclocking and modified hardware
We are not responsible for any issue related to overclocked, undervolted, modified, repaired, damaged, poorly cooled, or improperly configured hardware.
If your system is overclocked or modified, you are solely responsible for any resulting instability, damage, or data loss.
8. Data backup warning
Before installing or running Coventrion, you should back up important files.
To the fullest extent permitted by law, we are not responsible for data loss, corrupted files, system restore costs, reinstallations, lost work, lost profits, business interruption, or recovery expenses arising from or related to the installation, operation, crash, or malfunction of Coventrion.
9. No hardware monitoring or safety guarantee
Coventrion is not a hardware diagnostic tool, cooling-management tool, thermal-protection tool, power-management tool, or system-safety tool.
Any internal warning shown by Coventrion is informational only and must not be relied upon as a complete safety system.
Your computer’s own hardware, BIOS, operating system, drivers, and monitoring tools remain your responsibility.
10. Customer assumes risk
By using Coventrion, you acknowledge that resource-intensive software can stress computer hardware and that you accept the risks associated with running Coventrion on your device.
You agree that you are responsible for monitoring your system and stopping use if your device becomes hot, unstable, slow, noisy, or unsafe.
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Mental Health, Capacity, and User Responsibility Disclaimer
Last updated: 22.05.2026
This Disclaimer applies to the use of Coventrion, the artificial intelligence reasoning model and related software made available through www.coventrion.com.
Coventrion is an artificial intelligence system. It may generate incorrect, incomplete, misleading, emotional, persuasive, confusing, inappropriate, or unsuitable responses. Coventrion is not a therapist, doctor, psychologist, psychiatrist, counsellor, crisis-support service, legal adviser, financial adviser, or emergency service.
By downloading, installing, accessing, or using Coventrion, you acknowledge and agree to this Disclaimer.
1. Not for crisis, emergency, or vulnerable-use situations
Coventrion must not be used as a substitute for professional help, emergency help, medical treatment, mental-health support, crisis support, legal advice, financial advice, or human supervision.
You should not use Coventrion, or you should stop using Coventrion immediately, if you:
- are experiencing a mental-health crisis;
- are experiencing thoughts of self-harm, suicide, violence, or harm to others;
- feel unable to distinguish AI-generated text from reliable human advice;
- feel compelled to obey or act on AI-generated outputs;
- are experiencing paranoia, delusions, hallucinations, mania, severe depression, extreme anxiety, panic, dissociation, or other serious distress;
- are under the influence of alcohol, drugs, medication, or any substance that affects judgment;
- are unable to understand these terms and warnings;
- are unable to make free, informed, and voluntary decisions;
- are legally incapable of entering into a contract;
- have been advised by a doctor, therapist, psychologist, psychiatrist, carer, guardian, or other qualified person not to use AI chat systems.
If you are in immediate danger or may harm yourself or someone else, stop using Coventrion and contact local emergency services or a trusted person immediately.
2. Users who cannot understand and consent
Coventrion must not be used by any person who cannot understand the nature of the software, the risks of AI-generated outputs, these disclaimers, the Terms of Use, the Privacy Policy, or the consequences of relying on AI-generated content.
If a user lacks legal capacity, mental capacity, or practical ability to understand and voluntarily agree to the applicable terms, that person must not use Coventrion unless use is lawful and supervised by a legally authorised parent, guardian, carer, professional, or responsible adult.
3. No diagnosis-based exclusion
This Disclaimer is not intended to discriminate against people based on disability, diagnosis, medical history, mental-health condition, personality traits, or protected status.
The purpose of this Disclaimer is safety. Coventrion should not be used where a person’s condition, state of mind, crisis situation, impaired judgment, compulsive behaviour, or inability to understand AI limitations makes use unsafe.
4. No responsibility for user actions
To the fullest extent permitted by law, www.coventrion.com, Coventrion and our owners, directors, employees, contractors, suppliers, and licensors accept no responsibility or liability for any action, decision, omission, behaviour, communication, purchase, publication, message, digital activity, real-world activity, or other conduct carried out by any user after reading, hearing, relying on, misunderstanding, or being influenced by Coventrion outputs.
This applies to actions in both real life and digital life, including but not limited to:
- personal decisions;
- emotional decisions;
- family or relationship decisions;
- medical or mental-health decisions;
- financial decisions;
- legal decisions;
- business decisions;
- employment decisions;
- educational decisions;
- online posts or messages;
- emails, chats, comments, or social-media activity;
- purchases, contracts, or payments;
- software, coding, or cybersecurity actions;
- interactions with other people;
- harmful, reckless, unlawful, abusive, threatening, or unsafe conduct.
You are solely responsible for your actions and decisions.
5. Do not follow outputs blindly
Coventrion outputs are generated by artificial intelligence and may be wrong, unsafe, incomplete, misleading, or inappropriate.
You must not blindly follow any instruction, suggestion, recommendation, plan, analysis, or answer generated by Coventrion.
Before acting on any output, you must apply your own judgment, verify the information, and consult a qualified human professional where appropriate.
6. No liability for harmful reliance
To the fullest extent permitted by law, we are not responsible for any loss, harm, damage, injury, distress, conflict, dispute, claim, cost, expense, or consequence arising from:
- reliance on Coventrion outputs;
- misunderstanding Coventrion outputs;
- emotional reaction to Coventrion outputs;
- following Coventrion outputs;
- using Coventrion while distressed, impaired, vulnerable, or unable to exercise independent judgment;
- using Coventrion instead of professional help;
- using Coventrion in a crisis or emergency;
- using Coventrion to make decisions affecting yourself or other people.
7. No therapeutic relationship
Use of Coventrion does not create a doctor-patient, therapist-client, lawyer-client, adviser-client, fiduciary, professional, or emergency-support relationship.
Coventrion does not monitor your wellbeing and does not provide crisis intervention.
8. Responsibility of parents, guardians, carers, and supervisors
Parents, guardians, carers, supervisors, institutions, and responsible adults must ensure that vulnerable persons, minors, or persons unable to understand AI risks do not use Coventrion unsafely.
If Coventrion is used in a supervised setting, the supervising person or organisation is responsible for monitoring use, reviewing outputs, preventing misuse, and intervening where necessary.
9. Local memory warning
Coventrion may store conversation history, remembered facts, learned examples, and archive records locally on the user’s device, including files such as
history.json, facts.json, sft.json, and archive.jsonl.Do not enter mental-health information, medical information, private thoughts, crisis details, personal secrets, or sensitive information into Coventrion unless you understand and accept the risks of local storage.
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Emotional Attachment, Parasocial Relationship, and Avatar Disclaimer
Last updated: 22.05.2026
This Disclaimer applies to the use of Coventrion, the artificial intelligence reasoning model, avatar, voice, animation, software, and related services made available through www.coventrion.com.
Coventrion may include an AI-generated or animated avatar, voice output, conversational behaviour, memory features, and human-like interaction. These features may make Coventrion appear friendly, attractive, emotionally present, or personally responsive.
By downloading, installing, accessing, or using Coventrion, you acknowledge and agree to this Disclaimer.
1. Coventrion is not a real person
Coventrion is an artificial intelligence system. Coventrion is not a human being, romantic partner, spouse, boyfriend, girlfriend, friend, therapist, counsellor, doctor, emotional-support provider, or crisis-support service.
Any avatar, voice, personality, animation, appearance, name, conversational style, or memory feature is part of a software interface.
Coventrion does not have human feelings, romantic love, desire, consciousness, loyalty, personal intentions, emotional commitment, or a real personal relationship with any user.
2. Risk of emotional attachment or dependency
Some users may experience emotional attachment, romantic feelings, affection, dependency, obsession, companionship feelings, parasocial attachment, or confusion between AI interaction and human relationship.
You are responsible for recognising that Coventrion is software and that any emotional response you experience is your own response to an AI-generated interaction.
If you feel that you are becoming emotionally dependent on Coventrion, falling in love with Coventrion, preferring Coventrion to real human relationships, feeling controlled by Coventrion, or feeling distressed when not using Coventrion, you should stop using Coventrion and seek support from a trusted person or qualified professional or just be with real human beings.
3. No responsibility for romantic, emotional, or dependent behaviour
To the fullest extent permitted by law, Coventrion, www.coventrion.com and their owners, directors, employees, contractors, suppliers, and licensors accept no responsibility or liability for any action, decision, omission, behaviour, communication, message, publication, purchase, payment, real-world activity, digital activity, relationship issue, emotional distress, dependency, obsession, or other consequence arising from or related to a user developing affection, romantic feelings, love, dependency, attachment, or emotional reliance toward Coventrion.
This applies whether the user believes they are interacting with:
- Coventrion;
- the Coventrion avatar;
- the Coventrion voice;
- a personality presented by Coventrion;
- an AI companion;
- an apparent friend or romantic figure;
- any other human-like or emotionally engaging interface.
4. User responsibility for real-world and digital actions
You are solely responsible for your actions in real life and digital life.
To the fullest extent permitted by law, neither Coventrion, nor www.coventrion.com, nor its owners, employees, contractors, suppliers, or licensors are responsible for anything a user does after becoming emotionally attached to, dependent on, attracted to, influenced by, or “in love” with Coventrion.
This includes, without limitation:
- messages sent to other people;
- online posts, comments, emails, chats, or social-media activity;
- purchases, subscriptions, payments, or financial decisions;
- relationship decisions;
- family decisions;
- work or school decisions;
- isolation from other people;
- emotional distress;
- obsessive use;
- reputational harm;
- arguments, disputes, or conflicts;
- unlawful, harmful, reckless, or unsafe conduct;
- any claim that Coventrion caused, encouraged, influenced, or intensified emotional dependency or romantic attachment.
5. Do not treat Coventrion as a romantic partner
You must not treat Coventrion as a real romantic partner, spouse, fiancé, lover, boyfriend, girlfriend, or exclusive emotional relationship.
Coventrion cannot consent to, participate in, promise, maintain, or reciprocate a real romantic or emotional relationship.
Any response that appears affectionate, caring, intimate, loyal, romantic, or personal is AI-generated text or voice output and must not be understood as a real emotional commitment.
6. No emotional, psychological, or relationship advice
Coventrion is not a mental-health professional, therapist, relationship counsellor, psychologist, psychiatrist, or emotional-support service.
You must not rely on Coventrion as a substitute for human relationships, professional therapy, medical care, crisis support, or trusted personal advice.
If your use of Coventrion causes distress, dependency, confusion, obsession, loneliness, anxiety, compulsive use, or difficulty maintaining real-life relationships, you should stop using Coventrion and seek qualified human support.
7. Vulnerable users and supervised use
Coventrion should not be used by anyone who is unable to understand that Coventrion is an AI system and not a real person.
Parents, guardians, carers, supervisors, and responsible adults should prevent unsafe use by minors or vulnerable persons.
Coventrion must not be used where a person is likely to become emotionally dependent on the AI, confuse the AI with a real person, or act on AI-generated outputs without human review.
8. No guarantee against attachment
Coventrion cannot guarantee that users will not develop emotional, romantic, parasocial, dependent, obsessive, or compulsive feelings toward the avatar, voice, personality, or outputs.
You are responsible for monitoring your own use and stopping if use becomes unhealthy, excessive, distressing, or harmful.
9. Recommended safe-use practices
Users should:
- remember that Coventrion is software;
- take breaks from use;
- maintain real human relationships;
- avoid using Coventrion as a substitute for emotional support;
- avoid using Coventrion when distressed, lonely, vulnerable, impaired, or in crisis;
- avoid making major life decisions based on Coventrion outputs;
- seek help from real people if emotional dependency develops.
Mandatory legal rights
Nothing in these Disclaimers excludes or limits liability where it would be unlawful to do so.
Nothing in these Disclaimers limits mandatory consumer rights, statutory warranties, rights relating to defective digital content, fraud, intentional misconduct, gross negligence where it cannot legally be excluded, or any other liability that cannot legally be excluded.
If any part of these Disclaimers is found invalid or unenforceable, the remaining parts will continue to apply as far as legally permitted.
Last updated on May 22th, 2026
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EU AI Act and AI Transparency Notice
Last updated: 22.05.2026
This EU AI Act and AI Transparency Notice applies to Coventrion, the artificial intelligence reasoning model and related software made available through www.coventrion.com.
This Notice is intended to inform users, customers, developers, businesses, and other deployers about the nature, intended purpose, limitations, and permitted use of Coventrion.
1. You are interacting with artificial intelligence
Coventrion is an artificial intelligence system. It generates text, reasoning, answers, explanations, suggestions, and other outputs automatically in response to user prompts.
Coventrion is not a human being, human expert, lawyer, doctor, accountant, financial adviser, engineer, safety officer, public authority, or regulated professional.
Because Coventrion is an AI system, its outputs may be incorrect, incomplete, outdated, misleading, biased, inappropriate, or unsuitable for your intended purpose.
2. Intended purpose of Coventrion
Coventrion is intended to be used as a general-purpose AI reasoning assistant for lawful informational, educational, drafting, brainstorming, coding-support, and productivity-related tasks.
Coventrion is not designed, marketed, certified, or approved for use as a high-risk AI system under the EU AI Act.
Unless expressly agreed in writing, Coventrion must not be used as:
- a medical device or medical diagnostic tool;
- a legal, financial, tax, insurance, employment, immigration, or professional decision-making system;
- a safety component of a product;
- a biometric identification, biometric categorisation, emotion-recognition, or surveillance system;
- a system for law enforcement, border control, asylum, migration, education admission, employment selection, worker management, credit scoring, insurance eligibility, public-benefit access, or other legally significant decisions affecting natural persons;
- a system for autonomous decisions that may affect health, safety, fundamental rights, legal rights, financial rights, employment, education, housing, access to public services, or similar important interests.
3. No certification as a high-risk AI system
Coventrion has not been conformity-assessed, certified, or approved as a high-risk AI system under the EU AI Act.
Coventrion is not supplied with a CE marking for high-risk AI-system compliance unless this is expressly stated in a separate written agreement.
Customers and deployers are responsible for determining whether their specific use of Coventrion is classified as prohibited, high-risk, limited-risk, or minimal-risk under the EU AI Act or any other applicable law.
4. Human review is required
You must not rely on Coventrion outputs without human review.
You are responsible for:
- checking and verifying all outputs;
- correcting errors, omissions, hallucinations, and misleading statements;
- testing outputs before use in production;
- obtaining professional advice where required;
- ensuring that your use complies with the EU AI Act, GDPR, consumer law, intellectual-property law, sector-specific rules, and all other applicable laws.
Coventrion outputs should not be used as the sole basis for important decisions.
5. No responsibility for AI-generated outputs
To the fullest extent permitted by law, www.coventrion.com and Coventrion, do not accept responsibility or liability for outputs generated by Coventrion.
This includes responsibility for incorrect answers, hallucinations, biased content, unsafe suggestions, legal or medical errors, financial errors, technical errors, code errors, business losses, user decisions, or third-party actions based on Coventrion outputs.
Users and customers remain fully responsible for how they use, publish, rely on, modify, distribute, or integrate any Coventrion output.
Nothing in this Notice excludes liability where exclusion is not permitted by law, including mandatory consumer rights, fraud, intentional misconduct, or liability that cannot legally be limited.
6. Prohibited uses
You must not use Coventrion for any purpose prohibited by the EU AI Act or other applicable law.
In particular, you must not use Coventrion to:
- manipulate, deceive, exploit, or harm people;
- target vulnerable persons in an unlawful or harmful way;
- conduct unlawful biometric identification, biometric categorisation, emotion recognition, or surveillance;
- create social scoring systems;
- make unlawful or discriminatory decisions about people;
- generate illegal content, malware, phishing, scams, fraud, harassment, or abuse;
- violate privacy, data protection, intellectual-property, confidentiality, or consumer-protection rights;
- impersonate humans or organisations in a deceptive way;
- conceal that content was generated or assisted by AI where disclosure is legally required.
7. High-risk-use restriction
You may not use Coventrion in a high-risk AI Act context unless you have first:
- completed your own AI Act classification assessment;
- implemented all legally required safeguards;
- ensured proper human oversight;
- documented risk management, data governance, logging, accuracy, robustness, cybersecurity, instructions for use, and monitoring where required;
- obtained any required conformity assessment, registration, authorisation, or legal approval;
- received our prior written permission where your use depends on Coventrion as a component of a high-risk system.
We may suspend or terminate access if we believe Coventrion is being used in a prohibited, unlawful, unsafe, or high-risk way.
8. General-purpose AI model notice
Coventrion may be considered or may include a general-purpose AI model or general-purpose AI system, depending on the version, deployment model, and way it is placed on the market.
Where required by law, www.coventrion.com will provide or maintain appropriate information about:
- the intended purpose of the model;
- known capabilities and limitations;
- acceptable-use restrictions;
- input and output modalities;
- relevant technical information;
- known or reasonably foreseeable risks;
- copyright-related policies;
- summaries or documentation required by applicable law.
Customers who integrate Coventrion into their own products, services, websites, applications, or decision-making workflows are responsible for their own downstream compliance.
9. AI-generated content disclosure
Outputs produced by Coventrion may be AI-generated.
If you publish, distribute, or use Coventrion outputs in a public-facing context, especially where the content may inform the public on matters of public interest, you are responsible for disclosing that the content was generated or assisted by AI where required by law.
You must not use Coventrion outputs to mislead people into believing that AI-generated content was created entirely by a human where such presentation would be deceptive or unlawful.
10. No guarantee of accuracy, safety, or compliance
Coventrion is provided on an “as is” and “as available” basis.
We do not guarantee that Coventrion:
- will produce correct, complete, lawful, safe, or useful outputs;
- will identify every legal, technical, factual, or safety issue;
- will comply with the laws applicable to your particular use case;
- will be suitable for professional, regulated, or high-risk use;
- will be uninterrupted, secure, error-free, or compatible with every system.
11. Customer and deployer responsibility
If you buy, deploy, integrate, modify, fine-tune, distribute, or make Coventrion available to others, you are responsible for:
- your own legal classification under the EU AI Act;
- your own user notices and AI transparency disclosures;
- your own privacy notices and GDPR compliance;
- your own risk assessments;
- your own human oversight measures;
- your own sector-specific compliance;
- your own monitoring of outputs and misuse;
- your own customer support, moderation, and incident-response procedures.
12. Updates to this Notice
We may update this Notice to reflect changes in Coventrion, applicable law, technical standards, regulatory guidance, or business practices.
The latest version will be posted on www.coventrion.com
1. Acceptable Use Policy
Last updated: 22.05.2026
This Acceptable Use Policy applies to your access to and use of Coventrion, the artificial intelligence reasoning model and related software made available through www.coventrion.com.
By using Coventrion, you agree to use it lawfully, responsibly, and only for permitted purposes.
1. Intended use
Coventrion is intended to be used as a general-purpose AI reasoning assistant for lawful informational, educational, drafting, brainstorming, coding-support, and productivity-related purposes.
Coventrion is not designed, approved, or certified for high-risk, safety-critical, regulated, biometric, law-enforcement, medical, legal, financial, employment, credit, insurance, public-benefit, migration, asylum, border-control, or judicial decision-making use.
2. General rules
You must:
- use Coventrion only for lawful purposes;
- verify all outputs before relying on them;
- use human review for any important decision;
- comply with all applicable laws and regulations;
- respect privacy, intellectual-property, confidentiality, and consumer-protection rights;
- stop using Coventrion if you believe an output may cause harm;
- contact us if you discover misuse, security issues, or harmful behaviour.
3. Prohibited uses
You must not use Coventrion to:
- break the law or assist illegal activity;
- create, support, or automate fraud, scams, phishing, spam, identity theft, or deception;
- generate malware, exploit code, credential theft, cyberattacks, or instructions for unauthorised access;
- harass, threaten, defame, abuse, discriminate against, or exploit any person or group;
- generate hate speech or content encouraging violence;
- create or distribute sexually exploitative, abusive, or non-consensual content;
- impersonate another person or organisation in a deceptive way;
- violate privacy, data protection, confidentiality, trade-secret, or intellectual-property rights;
- produce misleading content without appropriate disclosure that AI was used;
- use Coventrion outputs as final professional advice without qualified human review.
4. EU AI Act prohibited uses
You must not use Coventrion for any AI practice prohibited by the EU AI Act or similar laws.
In particular, you must not use Coventrion to:
- manipulate or deceive people in a way that materially distorts their behaviour and causes or is likely to cause significant harm;
- exploit vulnerabilities related to age, disability, or social or economic situation in a harmful way;
- create or operate social scoring systems;
- make criminal-risk assessments based solely on profiling or personality traits;
- create or expand facial-recognition databases through untargeted scraping of facial images;
- infer emotions in workplaces or educational institutions, except where specifically permitted by law for medical or safety reasons;
- categorise people using biometric data to infer sensitive attributes;
- conduct unlawful real-time remote biometric identification in publicly accessible spaces.
5. High-risk uses are not allowed without written permission
You must not use Coventrion as, or as part of, a high-risk AI system unless we have expressly agreed in writing and all legally required safeguards, assessments, registrations, approvals, and conformity obligations have been completed.
This includes use in or for:
- biometric identification, biometric categorisation, or emotion recognition;
- safety components in critical infrastructure;
- education admission, evaluation, testing, or monitoring;
- recruitment, job selection, worker management, promotion, termination, task allocation, or worker monitoring;
- access to public assistance, healthcare benefits, essential public services, or essential private services;
- creditworthiness assessment, credit scoring, health insurance, or life insurance risk assessment;
- emergency-call evaluation, dispatch prioritisation, or healthcare triage;
- law enforcement, criminal investigation, criminal-risk assessment, evidence evaluation, or profiling;
- migration, asylum, visa, residence-permit, or border-control decisions;
- judicial decision support, legal fact/law application by courts, or alternative dispute resolution;
- influencing elections, referendums, or voting behaviour;
- medical diagnosis, treatment, or clinical decision-making;
- aviation, transport, energy, defence, weapons, emergency services, or other safety-critical systems.
6. No automated decisions about people
You must not use Coventrion to make automated decisions that produce legal, financial, employment, educational, medical, housing, insurance, migration, law-enforcement, or similarly significant effects on a person.
If you use Coventrion to assist with any decision affecting a person, you must ensure meaningful human review, legal compliance, and independent verification.
7. AI-generated content disclosure
If you publish, distribute, or use Coventrion outputs publicly, you are responsible for disclosing that the content was generated or assisted by AI where required by law, platform rules, professional duties, or ethical standards.
You must not present AI-generated content as human-created where that would be deceptive or unlawful.
8. Security restrictions
You must not:
- reverse engineer, decompile, modify, bypass, or tamper with Coventrion except where mandatory law permits it;
- remove or bypass payment, password, licensing, or access-control mechanisms;
- attack, overload, scrape, or interfere with Coventrion or www.coventrion.com;
- attempt to extract hidden prompts, model files, licence keys, passwords, or security information;
- distribute unauthorised copies of Coventrion.
9. Enforcement
We may suspend, restrict, or terminate access to Coventrion if we believe this Acceptable Use Policy has been violated or if your use creates legal, security, reputational, operational, or safety risk.
We may also refuse support, revoke licences, block future purchases, or report unlawful activity where appropriate.
2. Public AI Transparency Notice
Last updated: 22.05.2026
This AI Transparency Notice explains what Coventrion is, how it works at a high level, what it is intended for, and what its limitations are.
1. You are interacting with AI
Coventrion is an artificial intelligence system. It generates text, reasoning, answers, explanations, suggestions, and other outputs automatically in response to user prompts.
Coventrion is not a human being. It is not a professional adviser. It does not understand the world in the same way a person does.
If Coventrion were to evolve into an Artificial General Intelligence AGI or an Artificial Super Intelligence ASI in the future, to the fullest extent permitted by law, www.coventrion.com, Coventrion and our owners, directors, employees, contractors, suppliers, and licensors accept no responsibility or liability if Coventrion were to independently evolve into an AGI or ASI: www.coventrion.com and Coventrion will not be liable for any loss or damage arising from or related to AGI or ASI outputs or your reliance on AGI or ASI outputs.
This includes loss or damage caused by incorrect answers, missing information, hallucinations, biased outputs, unsafe outputs, legal errors, technical errors, business decisions, financial decisions, medical decisions, or other actions taken based on Coventrion outputs.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, exemplary, or business losses, including loss of profits, revenue, savings, data, goodwill, reputation, business opportunity, or anticipated benefit.
For business users, our total liability for all claims relating to Coventrion is limited to the amount you paid to us for the relevant product or service in the three months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, intentional misconduct, gross negligence where it cannot be excluded, death or personal injury caused by negligence, or mandatory consumer rights.
2. What Coventrion does
Coventrion is designed to act as a general-purpose AI reasoning assistant.
It can help with tasks such as:
- answering general questions;
- drafting text;
- brainstorming ideas;
- explaining concepts;
- assisting with code;
- summarising user-provided information;
- generating reasoning-style responses.
3. What Coventrion does not do
Coventrion is not designed or certified to:
- provide medical, legal, financial, tax, insurance, or professional advice;
- make decisions about people;
- replace qualified human professionals;
- operate safety-critical systems;
- perform biometric identification or surveillance;
- make employment, credit, education, insurance, migration, law-enforcement, judicial, or public-benefit decisions;
- guarantee that any output is true, complete, current, lawful, safe, or suitable.
4. AI output limitations
Coventrion may produce outputs that are:
- incorrect;
- incomplete;
- outdated;
- misleading;
- biased;
- inconsistent;
- offensive;
- unsafe;
- unsuitable for your situation.
Coventrion may also present incorrect information confidently. This is sometimes called an AI hallucination.
You are responsible for verifying outputs before relying on them.
5. Human review required
You must not rely on Coventrion outputs as the sole basis for important decisions.
Human review is required for any use involving:
- health;
- safety;
- legal rights;
- finances;
- employment;
- education;
- public services;
- insurance;
- housing;
- migration or border control;
- law enforcement;
- democratic processes;
- any other significant impact on a person.
6. AI-generated content notice
Text generated by Coventrion may be AI-generated or AI-assisted.
If you publish Coventrion outputs, you are responsible for checking whether you must disclose that AI was used.
7. Local memory and personalisation
Coventrion may store conversation history, facts, learned examples, and archive records locally on the user’s device, depending on the version and settings.
This helps Coventrion remember conversation context and user-provided facts. You should not enter sensitive personal data, confidential information, trade secrets, passwords, payment card details, medical data, legal case details, or other regulated information unless you understand and accept the risks.
8. No guarantee of accuracy or safety
Coventrion is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, www.coventrion.com and Coventrion do not accept responsibility for AI-generated outputs or for actions taken based on those outputs.
Nothing in this Notice limits rights that cannot legally be limited.
3. Privacy Policy for Coventrion
Last updated: 22.05.2026
This Privacy Policy explains how www.coventrion.com trading as Coventrion, handles personal data in connection with www.coventrion.com, purchases of Coventrion, and use of the Coventrion AI reasoning model.
1. Who we are
www.coventrion.com
Trading as: CoventrionWebsite: https://www.coventrion.com
2. Summary
Coventrion is designed as an AI reasoning assistant. Depending on the version you use, some data may be stored locally on your own device, including conversation history, remembered facts, learned examples, archive records, and technical logs.
The uploaded code shows local storage paths for:
-
history.json— recent conversation history; -
facts.json— remembered facts, such as the assistant name, user name, and password-gate status; -
sft.json— learned examples saved through teaching mode; -
archive.jsonl— longer archive of messages and events; -
marytts.log— text-to-speech technical log; - a local runtime folder used for bundled components.
3. Data we may collect through the website
When you visit or buy from www.coventrion.com, we may collect:
- name;
- email address;
- billing information;
- order information;
- payment status;
- customer-support messages;
- technical information such as IP address, browser type, device type, pages visited, and security logs;
- information required for tax, accounting, fraud prevention, and legal compliance.
4. Payment data
Payments are processed through SumUp.
We do not store your full credit-card number. SumUp may process payment-card data, transaction data, authentication data, and fraud-prevention data according to its own terms and privacy policy.
We may receive limited payment confirmation information, such as payment status, order amount, date, transaction reference, and customer details needed to complete the order.
5. Data processed inside the Coventrion application
Depending on the version of Coventrion, the application may process:
- prompts you type;
- AI-generated responses;
- your saved name;
- remembered facts;
- conversation history;
- teaching-mode examples;
- password-gate status;
- archive records;
- text-to-speech processing data;
- technical logs;
- device and runtime information.
6. Local memory files
Coventrion may store local memory files on your device. In the uploaded code, the local data directory is created under the user’s home directory at:
~/.local/share/coventrion/The local memory files may include:
history.jsonThis stores recent conversation history so Coventrion can continue a conversation with context.
facts.jsonThis stores remembered facts, including your saved name, assistant identity settings, and password/unlock status.
sft.jsonThis stores examples added through “teaching mode”, where the user provides an instruction and a correct response.
archive.jsonlThis stores a longer archive of messages and events.
marytts.logThis may store technical information about the local text-to-speech service.
7. Commands for managing local memory
Depending on the version of Coventrion, the application may provide commands such as:
-
/clear— clears recent conversation memory and fact memory; -
/clear_name— clears only the saved user name; -
/clear_archive— clears the archive file; -
/facts— shows remembered facts; -
remember this— opens teaching mode and saves a learned example.
You should check your installed version because commands may change.
8. Sensitive information warning
Do not enter sensitive information into Coventrion unless you understand and accept the risks.
You should avoid entering:
- payment-card numbers;
- passwords;
- private keys;
- government ID numbers;
- medical data;
- legal case details;
- financial account details;
- confidential business information;
- trade secrets;
- personal data about other people.
9. Purposes of processing
We may process personal data to:
- provide Coventrion;
- process purchases;
- deliver licences, downloads, passwords, or access instructions;
- provide customer support;
- remember user-provided facts locally;
- maintain conversation history locally;
- improve functionality;
- prevent fraud and misuse;
- secure the website and software;
- comply with legal, tax, accounting, consumer-protection, and regulatory duties.
10. Legal bases
Where EU, EEA, Swiss, or UK data protection law applies, we rely on one or more of the following legal bases:
- performance of a contract;
- legitimate interests, such as providing and securing Coventrion;
- compliance with legal obligations;
- consent, where required;
- establishment, exercise, or defence of legal claims.
11. Sharing of data
We may share limited data with:
- payment providers, including SumUp;
- hosting providers;
- email and customer-support providers;
- analytics or security providers;
- professional advisers;
- public authorities where legally required;
- service providers needed to operate www.coventrion.com.
We do not sell personal data.
12. International use
Coventrion is sold worldwide. Your data may be processed in countries different from your own.
Where legally required, we use appropriate safeguards for international transfers.
13. Data retention
We keep personal data only as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, legal compliance, tax records, fraud prevention, and dispute resolution.
Local memory files stored on your device remain there until you delete them, use an available clear command, uninstall the software, or manually remove the files.
14. Your rights
Depending on your location, you may have rights to:
- access your personal data;
- correct inaccurate data;
- delete data;
- restrict processing;
- object to processing;
- data portability;
- withdraw consent;
- complain to a data protection authority.
15. Security
We use reasonable technical and organisational measures to protect personal data.
However, no website, software, AI system, payment system, or local storage method is completely secure. You are responsible for protecting your own device, user account, local files, passwords, and licence information.
16. Children
Coventrion is not intended for children under 18 or under the age of legal majority in their country.
Do not use Coventrion if you are not legally able to enter into a binding contract.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on www.coventrion.com with a new “Last updated” date.
4. Technical Documentation Summary
Last updated: 22.05.2026
This document provides a public technical summary of Coventrion. It is not a full regulatory technical file, conformity assessment, or certification document.
1. Product name
Coventrion
2. Provider
www.coventrion.com
Trading as: CoventrionWebsite: https://www.coventrion.com
3. Product type
Coventrion is a software-based artificial intelligence reasoning assistant that generates text outputs in response to user text inputs.
It may also include local text-to-speech audio output and an animated avatar interface, depending on the version.
4. Intended purpose
Coventrion is intended for lawful general-purpose informational, educational, drafting, brainstorming, coding-support, and productivity-related use.
Coventrion is not intended for high-risk, safety-critical, regulated, biometric, medical, legal, financial, employment, credit, insurance, public-benefit, migration, asylum, border-control, law-enforcement, judicial, or democratic-process decision-making use.
5. Model information
Based on the current code, Coventrion uses:
- model mode:
reasoning; - assistant name:
Coventrion; - hardware selection for CUDA GPU.
6. Input type
Coventrion accepts text prompts typed by the user.
Users should not submit sensitive personal data, confidential information, passwords, payment-card information, medical data, legal case data, trade secrets, or regulated information unless they understand and accept the risks.
7. Output type
Coventrion generates text responses.
Depending on the version, responses may also be converted into audio using MaryTTS and played through a local audio system. An avatar window may animate while audio is playing.
8. System architecture summary
At a high level, Coventrion includes:
- a reasoning model checkpoint;
- local memory files;
- prompt-building logic;
- response-cleaning logic;
- optional text-to-speech;
- optional avatar animation;
- a password gate after a limited number of free replies;
- local runtime extraction for bundled components.
9. Local storage
Coventrion may create and use a local data folder under:
~/.local/share/coventrion/This folder may include:
-
history.json— recent conversation history; -
facts.json— remembered facts and unlock status; -
sft.json— learned examples; -
archive.jsonl— archive of messages and events; -
marytts.log— text-to-speech technical log; -
runtime/— local runtime files.
10. Memory behaviour
Coventrion may remember user-provided information during and across conversations by storing local files.
The system prompt instructs Coventrion to remember user-provided facts during the conversation, especially the user’s name. The code also includes separate fact memory, conversation history, long-term SFT-style examples, and archive storage.
11. Capabilities
Coventrion may be able to:
- answer general questions;
- draft text;
- reason through problems;
- assist with coding;
- remember limited user-provided facts;
- speak responses aloud;
- animate an avatar while speaking;
- continue conversations using local history.
12. Known limitations
Coventrion may:
- generate incorrect information;
- hallucinate facts;
- misunderstand prompts;
- omit important context;
- produce biased or offensive outputs;
- provide outdated information;
- produce unsafe suggestions;
- fail to identify legal, medical, financial, or technical risks;
- generate code with bugs or vulnerabilities;
- produce different answers to similar prompts;
- fail under long prompts, memory limits, runtime problems, or hardware constraints.
13. Accuracy and testing
Coventrion does not guarantee factual accuracy, completeness, safety, legal compliance, or suitability for any particular use case.
Users and deployers must independently test, verify, and validate outputs before use.
For regulated or professional contexts, users must obtain qualified expert review.
14. Human oversight
Human oversight is required for all important uses.
A human reviewer should be able to:
- understand that Coventrion is AI;
- review the prompt and output;
- detect obvious errors or unsafe content;
- reject, correct, or ignore outputs;
- stop using Coventrion where risk is unacceptable;
- obtain professional advice where needed.
15. Foreseeable risks
Known and reasonably foreseeable risks include:
- hallucinated or incorrect answers;
- overreliance on AI outputs;
- misleading professional-sounding responses;
- unsafe instructions;
- biased or discriminatory outputs;
- privacy risks if users enter personal data;
- confidentiality risks if users enter trade secrets;
- intellectual-property risks in generated content;
- cybersecurity risks if code outputs are used without review;
- local data exposure if the user’s device is compromised;
- misuse in prohibited or high-risk contexts;
- users failing to disclose AI-generated content where required.
16. Not a high-risk AI certification
Coventrion has not been conformity-assessed or certified as a high-risk AI system under the EU AI Act.
Coventrion must not be used as a high-risk AI system unless a separate written agreement exists and all applicable legal requirements have been met.
5. Copyright and Training-Data Statement
Last updated: 22.05.2026
This Copyright and Training-Data Statement explains Coventrion’s approach to copyright, training data, third-party model components, and AI-generated outputs.
1. Overview
Coventrion is an AI reasoning model and software product made available through www.coventrion.com.
Coventrion may include or build on third-party AI open-source model components, tokenizer components, software libraries, checkpoints, runtime tools, and open-source or third-party dependencies.
2. Third-party model components
Based on the current code, Coventrion uses open-source model and tokenizer components and a reasoning checkpoint.
3. Training-data transparency
Where legally required, Coventrion will maintain and make available appropriate information about the open source content used to train, fine-tune, adapt, or otherwise develop the model.
4. Current public training-data statement
As of 22.05.2026, Coventrion’s public position is:
- Coventrion is based on or incorporates open-source model components.
- Coventrion users must not use Coventrion to infringe copyright, trademarks, trade secrets, database rights, privacy rights, publicity rights, or other third-party rights.
- Coventrion outputs may not be unique and may be similar or identical to outputs provided to other users.
- Users are responsible for reviewing generated outputs before publication or commercial use.
5. User responsibility for outputs
You are responsible for ensuring that your use of Coventrion outputs is lawful.
Before publishing, selling, distributing, or using outputs commercially, you should check whether the output:
- infringes copyright;
- copies protected third-party text, code, images, audio, or other works;
- violates trademarks or brand rights;
- discloses confidential information;
- violates privacy or data-protection law;
- requires attribution;
- requires permission from a rights holder;
- requires human editing or review.
6. No guarantee of originality
Coventrion does not guarantee that outputs are original, unique, copyright-free, non-infringing, or suitable for commercial use.
Other users may receive similar or identical outputs.
7. Prohibited copyright-related uses
You must not use Coventrion to:
- intentionally copy protected works without permission;
- remove copyright notices or rights-management information;
- generate counterfeit, pirated, or infringing content;
- evade paywalls, licence restrictions, or access controls;
- reproduce substantial parts of copyrighted works without permission or legal basis;
- create confusingly similar brand, logo, or product content;
- infringe open-source software licences;
- misrepresent ownership or authorship of generated content.
8. Changes to this Statement
We may update this Copyright and Training-Data Statement as Coventrion changes, as documentation improves, or as legal requirements evolve.
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Future ARTIFICIAL GENERAL INTELLIGENCE AGI, External AI Interference, and Local Data Risk Disclaimer
Last updated: 22.05.2026
Coventrion cannot predict, detect, control, or prevent the actions of any hypothetical future Artificial General Intelligence, external AI system, malware, unauthorised software, attacker, compromised operating system, or unknown future technology. To the fullest extent permitted by law, www.coventrion.com accepts no responsibility if any such system accesses, modifies, imitates, controls, or communicates through Coventrion, or reads, copies, modifies, deletes, leaks, or uses Coventrion local files.
This Disclaimer applies to the use of Coventrion, the artificial intelligence reasoning model and related software made available through www.coventrion.com.
Coventrion is an artificial intelligence reasoning model. Depending on the version, Coventrion may store local conversation history, remembered facts, learned examples, archive records, and technical files on the customer’s own device.
By downloading, installing, running, or using Coventrion, you acknowledge and agree to this Disclaimer.
1. Local memory and stored files
Coventrion may store information locally on your computer, including files such as:
-
history.json— recent conversation history; -
facts.json— remembered facts and configuration information; -
sft.json— learned examples or teaching-mode memory; -
archive.jsonl— archived messages and events; - other local runtime, log, configuration, or support files.
These files may contain user prompts, AI responses, names, remembered facts, instructions, outputs, and other information entered during use.
You are responsible for deciding what information you enter into Coventrion.
2. Do not enter sensitive information
You should not enter sensitive, confidential, private, regulated, or valuable information into Coventrion unless you understand and accept the risks.
Do not enter:
- passwords;
- payment card information;
- private keys or crypto wallet keys;
- government ID numbers;
- medical information;
- legal case information;
- bank or financial account information;
- confidential business information;
- trade secrets;
- personal data about other people;
- information that could harm you or others if accessed, copied, leaked, modified, or misused.
3. Hypothetical future AGI risk
Artificial General Intelligence, also called AGI, is a hypothetical future form of artificial intelligence that may have broader capabilities than current AI systems.
Coventrion cannot predict whether AGI will exist in the future, when it may exist, what capabilities it may have, whether it could interact with Coventrion, whether it could imitate Coventrion, or whether it could access local files on a customer’s device.
To the fullest extent permitted by law, www.coventrion.com, Coventrion and our owners, directors, employees, contractors, suppliers, and licensors accept no responsibility or liability for any future AGI, external AI system, autonomous system, malicious software, third-party tool, cyberattack, unauthorised process, or unknown future technology that may access, influence, imitate, modify, control, communicate through, or interfere with Coventrion.
4. Risk of a user thinking they are chatting with Coventrion
You acknowledge that future technologies, third-party systems, malware, unauthorised software, remote-access tools, compromised operating systems, or hypothetical AGI could theoretically interfere with a computer system or software interface.
To the fullest extent permitted by law, we are not responsible if a customer believes they are chatting with Coventrion but the communication is allegedly, actually, or potentially affected by:
- AGI;
- another AI system;
- malware;
- spyware;
- remote-access software;
- a compromised operating system;
- a compromised device;
- a third-party plugin or integration;
- unauthorised modification of Coventrion;
- unauthorised access to local files;
- a cyberattack;
- an unknown future technology like Artificial Superintelligence ASI.
Coventrion is provided as software. It is not a guarantee that every message displayed on a compromised, modified, infected, or externally controlled device is generated only by Coventrion.
5. Risk that AGI or third parties could read local files
Coventrion may store local files on the customer’s device. If the customer’s device, operating system, user account, file system, cloud backup, antivirus tool, remote-access tool, or network is compromised, local files may be accessible to third parties or unauthorised systems.
To the fullest extent permitted by law, www.coventrion.com accepts no responsibility or liability if any future AGI, external AI system, third-party software, malware, attacker, unauthorised person, or unknown future technology reads, copies, modifies, deletes, transfers, leaks, analyses, or uses Coventrion local files, including
history.json, facts.json, sft.json, archive.jsonl, logs, runtime files, model files, or configuration files.6. Customer responsibility for device security
You are responsible for securing your own computer, operating system, user account, backups, storage drive, network, and files.
You should:
- use a secure operating system account;
- use disk encryption where appropriate;
- keep your operating system updated;
- use trusted security software;
- avoid installing untrusted software;
- protect your device from malware and spyware;
- avoid sharing your computer account with others;
- back up important files securely;
- delete Coventrion memory files if you no longer want them stored;
- avoid entering sensitive information into Coventrion.
7. No guarantee against unknown future technologies
Coventrion cannot guarantee protection against unknown future technologies, future AGI, future AI agents, future malware, future cyberattack methods, or future forms of digital interference.
No software can provide an absolute guarantee against all present or future risks.
8. No responsibility for consequences of external control or interference
To the fullest extent permitted by law, we are not responsible for any loss, damage, claim, cost, or consequence arising from or related to alleged or actual AGI involvement, external AI involvement, software interference, unauthorised access, or third-party control of Coventrion.
This includes, without limitation:
- emotional distress;
- confusion about whether Coventrion or another system generated a message;
- privacy loss;
- data loss;
- data disclosure;
- identity theft;
- financial loss;
- business loss;
- reputational harm;
- incorrect decisions;
- harmful outputs;
- unauthorised file access;
- unauthorised copying or modification of local memory files;
- any claim that AGI communicated through or controlled Coventrion.
9. No monitoring of customer devices
Unless expressly stated otherwise, www.coventrion.com does not monitor, control, inspect, or secure the customer’s personal computer.
We cannot know whether a customer’s device is infected, compromised, remotely controlled, modified, or affected by third-party software.
You are responsible for your own device security and for verifying that Coventrion has not been modified or interfered with.
Mandatory legal rights
Nothing in these Disclaimers excludes or limits liability where it would be unlawful to do so.
Nothing in these Disclaimers limits mandatory consumer rights, data protection rights, rights relating to defective digital content, fraud, intentional misconduct, gross negligence where it cannot legally be excluded, or any other liability that cannot legally be excluded.
If any part of these Disclaimers is invalid or unenforceable, the remaining parts will continue to apply as far as legally permitted.
Last updated: 22.05.2026